Client Service Portal
Something in your AV or collaboration system not behaving? Send it our way. Submit a service request and the Tangram Technology team takes it from there — triage, updates, and resolution.
How it works
STEP 01
Tell us the site, the room, and what's happening. A photo or short video speeds things up — attach whatever helps us see it.
STEP 02
Your request lands with our service team, gets a ticket number, and we reach out to confirm scope, priority, and next steps.
STEP 03
Many issues clear remotely. When a truck roll is needed, we schedule it and keep you posted until the space is back to 100%.
Service request
Fill out the form below and submit. You'll get a confirmation once your ticket is created, and our team will follow up directly.
Prefer to talk?
Not sure if it's a service ticket, a warranty item, or a quick fix? Check the FAQ or reach the team directly — we're happy to point you the right way.