Client Service Portal

Amazing spaces,
fully supported.

Something in your AV or collaboration system not behaving? Send it our way. Submit a service request and the Tangram Technology team takes it from there — triage, updates, and resolution.

How it works

Three steps from problem to fixed

STEP 01

Submit your request

Tell us the site, the room, and what's happening. A photo or short video speeds things up — attach whatever helps us see it.

STEP 02

We triage & confirm

Your request lands with our service team, gets a ticket number, and we reach out to confirm scope, priority, and next steps.

STEP 03

We resolve it

Many issues clear remotely. When a truck roll is needed, we schedule it and keep you posted until the space is back to 100%.

Service request

Tell us what you need

Fill out the form below and submit. You'll get a confirmation once your ticket is created, and our team will follow up directly.

Tangram Service Request
Service location

Prefer to talk?

Questions before you submit?

Not sure if it's a service ticket, a warranty item, or a quick fix? Check the FAQ or reach the team directly — we're happy to point you the right way.